- Created on Monday, 07 August 2017 10:19
Residents are asked to read the relevant FAQ documents prior to their booking to ensure they are aware of their responsibilities, as well as the processes and rules involved when booking a particular community facility. It is also important that all residents respond to emails or calls from the Grovelife Bookings Officer or it will be assumed that you no longer require your booking and it will be cancelled. Finally, staff may have to cancel bookings when residents do not return their signed Conditions of Use form within two weeks of making their booking (when a form is required). These tighter procedures are based on resident feedback and are for the benefit of all residents to help ensure that as many facilities as possible are available for the entire community to use.